Terms of use
Community rules, subscription information and cancellation.
Updated 5 November 2026
Operator and eligibility
RadarChat is operated by IronForge Studios Ltd (company number 17561683). This service is intended for adults aged 18 or older. Do not provide false age or identity information, create accounts to evade moderation or attempt to contact children for exploitation. Availability of chat is subject to current service restrictions and safety rules.
How RadarChat works
RadarChat offers pseudonymous one-to-one stranger matching, optional Google-linked profiles, interest and location-preference filters, accepted friendships, and private messages. Matches depend on other users being online and agreeing to compatible preferences; no specific match rate is guaranteed. Messaging is stored on the service and is not end-to-end encrypted. Media and voice features are subject to recipient consent, device support and safety availability.
Safe use and moderation
Do not engage in harassment, hate, threats, coercion, fraud, grooming, impersonation, illegal trading, non-consensual intimate media, attempts to obtain credentials, or disclosure of others’ private data. Users can block and report accounts; we may warn, restrict or suspend accounts and handle appeals. See Safety rules and Help & appeals. Emergency protection or maintenance may suspend features without prior notice.
Free and optional paid features
Free accounts can use up to 4 interests. RadarChat Basic provides up to 10 interests, enhanced matching options and photo sharing. RadarChat Plus provides up to 30 interests, higher matching priority, photo/video sharing, optional badge and voice calls. While available, the listed subscription prices are Basic £3.99 monthly or £39.99 yearly, and Plus £6.99 monthly or £69.99 yearly, in GBP. Exact price, frequency and any applicable tax appear at checkout and govern that purchase. We do not charge customers while checkout is disabled.
Renewal and cancelling
Subscriptions renew at their selected billing interval until cancelled. To cancel online, sign in to the same Google-linked RadarChat account, open Profile → Manage subscription (or the subscription controls in Settings), and follow the Stripe billing portal instructions. You can also email support@radarchat.app to request cancellation. Where cancellation takes effect at period end, access generally lasts to that date; details are shown in the billing portal and renewal charges stop afterwards. Do not delete your account while a subscription is still running.
Refunds and consumer rights
For an incorrect charge, unavailable paid feature, cooling-off or refund request, contact support@radarchat.app with the date and transaction reference, but never complete card details. We assess refunds, cancellation and contract rights under applicable consumer law. Nothing in these terms removes statutory rights. The procedure for future UK subscription-reminder and cancellation requirements will be updated as legislation becomes effective.
Content and your privacy
You are responsible for content you choose to send and for having permission to share it. Recipients may copy messages, media or audio. We may review reported content when needed for safety. Read the Privacy information for processing and deletion details.
Complaints and contact
For problems, payments, privacy, moderation or appeals use Help & appeals or email support@radarchat.app. Registered office: 128 City Road, London, EC1V 2NX, United Kingdom.